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NSQ204 - SENIOR JAVA DEVELOPER

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NSQ204 - SENIOR JAVA DEVELOPER

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IT

Senior

Ho Chi Minh City

Full-time

Responsibilities

  • Investigate technical issues reported by customers, troubleshoot, and propose recommendations/workarounds to resolve the issues.

  • Lead customer troubleshooting calls when requested.

  • Assist in creating and updating technical documentation, FAQs, and self-service resources to improve customer self-support.

  • Gather insights from recurring customer feedback and issues and collaborate with the Product Engineering team to prioritize fixes and feature enhancements.

Requirements

  • A Bachelor's degree in Computer Science, Engineering, or a related technical field.

  • 4+ years of experience in software development.

  • Proficiency in analyzing and debugging software systems, including reading logs and investigating backend workflows.

  • Hands-on experience with Java.

  • Strong problem-solving, analytical, and organizational skills with a detail-oriented mindset.

  • Excellent verbal and written communication skills in English.

  • Experience supporting customers is a plus.

Benefits

Working location: District 10, HCMC

Salary range: Up to USD 3,000 Gross

Infomation

Offered Salary

2,800 $ - 3,000 $

Skills

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