
NSQ204 - SENIOR JAVA DEVELOPER

NSQ204 - SENIOR JAVA DEVELOPER
IT
Senior
Ho Chi Minh City
Full-time
Responsibilities
Investigate technical issues reported by customers, troubleshoot, and propose recommendations/workarounds to resolve the issues.
Lead customer troubleshooting calls when requested.
Assist in creating and updating technical documentation, FAQs, and self-service resources to improve customer self-support.
Gather insights from recurring customer feedback and issues and collaborate with the Product Engineering team to prioritize fixes and feature enhancements.
Requirements
A Bachelor's degree in Computer Science, Engineering, or a related technical field.
4+ years of experience in software development.
Proficiency in analyzing and debugging software systems, including reading logs and investigating backend workflows.
Hands-on experience with Java.
Strong problem-solving, analytical, and organizational skills with a detail-oriented mindset.
Excellent verbal and written communication skills in English.
Experience supporting customers is a plus.
Benefits
Working location: District 10, HCMC
Salary range: Up to USD 3,000 Gross
Infomation
Offered Salary
2,800 $ - 3,000 $
Skills