QJW102 - LEAD - SERVICENOW PORTAL DEVELOPER
QJW102 - LEAD - SERVICENOW PORTAL DEVELOPER
IT
Senior
Remote
Full-time
Responsibilities
We are seeking a Junior and Senior ServiceNow Developer/Administrator. The selected applicant will have the opportunity to support critical operational/administrative services and high-priority strategic projects.
Platform and Project Leadership Responsibilities
Research new platform capabilities and find alignment with business needs and security/compliance requirements.
Design end-to-end solutions encompassing positive and consistent user experience, alignment with Service Management and ServiceNow best practices, and scalability.
Review and supply recommendations on internal security configurations, compliance, and
areas of improvement.
Participate in code reviews to improve technical practices.
Facilitate successful completion of large technical projects, working individually and collaboratively to achieve project goals.
Consider and apply perspectives to solution designs.
Development Responsibilities:
Translate functional requirements to technical specifications, ensuring requirements are well documented.
Enhance service portal themes, UI scripts, and widgets.
Design improvements, and new customizations, using CSS, HTML, AngularJS, and other programming languages.
Develop and implement advanced workflows, business rules, and scripts, including client scripts, service portal widgets, Flows, and other scripting solutions.
Incorporate total quality into designs, using Automated Test Framework and other tools to spot defects in sub-production testing, and alert on defects in production environments.
Produce system design documentation for developed applications and updated solutions.
Work individually and collaboratively to deliver on-time and on-target releases.
Instance Administration Responsibilities:
Provide expert troubleshooting on complex issues, as an escalation point to other platform administrators/analysts/developers.
Debug, diagnose and administer integrations with external platforms using LDAP integrations, Integration Hub, MID Server data sources, as well as custom REST/SOAP APIs
Work individually and collaboratively to realize improvements in regular patching and upgrade activities.
Requirements
High school diploma and 5 years of relevant experience, at least four of which were working specifically as a ServiceNow Developer or ServiceNow Engineer.
Current ServiceNow Certified Administrator and current ServiceNow Certified Application Developer
Teamwork: Collaborate with the immediate and broader internal teams at ITS. Find opportunities to make our services better by looking at all the people/process/technology domains.
Detail-oriented: Demonstrate a focus on detail and quality, proactively preventing errors. Demonstrate a focus on detail and quality, proactively preventing errors.
Intellectual and analytical curiosity: Assess and troubleshoot configurations and designs by learning the intent of the user and how the decisions may affect them, as well as the system.
Evaluate needs and priorities to influence recommendations.
Leverage effective communication skills: proactively communicate status, risks, benefits, and alternative paths while showing knowledge of material and understanding of the problem space.
Demonstrate ability to communicate to a variety of audiences, from customers to management.
Benefits
Working location: Remote Full-time
Salary range: USD 12-14 per hour
Infomation
Offered Salary
2,600 $ - 3,000 $
Skills